Everything we know about running the pool, the wallet, and the GCC node. Designed so you can find what you need in under 30 seconds — and if you can't, the contact form is at the bottom.
The fastest path from "I have a GPU/ASIC" to "I'm earning". Five steps. No account required.
Troubleshooting
Search by error code or scan the table. Each row links to the full fix.
Miner connects but shares are rejected
Almost always a worker username / wallet address mismatch. Check that the user field is exactly the wallet address followed by '.workername'.
"Stratum +tcp" connection refused
Region URL is wrong, or your firewall is blocking the port. Try the EU/US/AS variant and confirm port 3333 is open.
Wallet won't sync after restore
Initial sync can take 2–8 hours on a fresh device. If the progress bar isn't moving for >30 minutes, switch to a different node in Settings → Network.
'Signature could not be verified'
Either you're running a wallet older than v1.0.4, or the binary was tampered with. Re-download from the verified source and re-check the SHA256.
Testnet GCC node desync after fork
Expected during testnet. Run `gcc-node --resync --from-genesis` and you’ll catch up within the hour.
Payout below threshold — when will I be paid?
Once your balance crosses the per-coin minimum (e.g. 0.0005 BTC), the next daily run pays it out automatically. No request needed.
System status
Contact
We answer in plain English, usually within 48 hours. For security issues, use the GPG-encrypted route below.